Last updated: 05/01/2025

We are committed to respecting individual and client privacy, to safeguarding confidential information and to ensuring the security of all personal information. When you decide to share your information with us, we feel it is important to assure you your information will be safely protected. All the personal identifiable information (“PPI”) that you submit on our Site and Features is sent to and stored on secure servers located in the United States of America and accessible globally to iSurveyworld employees and/or agents.

iSurveyWorld conforms its privacy and security practices to applicable laws, codes, and regulations, including the General Data Protection Regulation ("GDPR"), the California Consumer Privacy Act ("CCPA"), and the Federal Law on the Protection of Personal Data Held by Private Parties (LFPDPPP) in Mexico. Personal information includes identifiers such as names, postal addresses, email addresses, unique identifiers, IP addresses, geolocation data, network activity, and inferences drawn to create profiles.

IsurveyWorld collects information in several ways from different parts of our network of websites. Some personal information is gathered when you register. During registration, IsurveyWorld asks for your name, email, gender, address, zip code, occupation, household information, and personal interests. The more information you volunteer (and the more it is), the better we can customize your experience. Once you register, you are no longer anonymous to IsurveyWorld and you can access the various protected areas of the site.

We automatically collect certain information when you visit, use or navigate the Website. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Website and other technical information. This information is primarily needed to maintain the security and operation of our Website, and for our internal analytics and reporting purposes. Like many businesses, we also collect information through cookies and similar technologies. The information we collect includes: Log and Usage Data. Log and usage data is service-related, diagnostic, usage and performance information our servers automatically collect when you access or use our Website and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type and settings and information about your activity in the Website (such as the date/time stamps associated with your usage, pages and files viewed, searches and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called 'crash dumps') and hardware settings). Device Data. We collect device data such as information about your computer, phone, tablet or other device you use to access the Website. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model Internet service provider and/or mobile carrier, operating system and system configuration information. Location Data. We collect location data such as information about your device's location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Website. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. Note however, if you choose to opt out, you may not be able to use certain aspects of the Services.

Generally, digital fingerprinting assigns a unique identifier to your device or computer based upon the device's or computer's technical settings, characteristics, and IP address. iSurveyWorld uses digital fingerprinting technology for quality control and validation purposes and fraud detection and/or prevention, including, without limitation, identifying duplicate or fraudulent respondents. iSurveyWorld may implement and use digital fingerprinting directly or through a third-party vendor. None of the information collected through digital fingerprinting is permanently stored in our system. The fingerprinting data is used solely for real-time verification purposes and is not retained, shared, or sold.

This Site is neither directed at nor intended for use by children under the age of 18. Further, we do not knowingly collect Personal Information from children under the age of 18. If we learn that we have inadvertently done so, we will promptly delete it, and we will remove the child from any mailing lists, registrations, or other means of contacting the child. If you become aware of any data we may have collected from children under age 18, please contact us at support@iSurveyWorld.com. Do not access or use iSurveyWorld unless you are at least 18 years old or older.

We use personal information collected via our Website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below. We use the information we collect or receive: to match you with surveys based on your demographic information and the surveys targeting criteria to enable you to customize or personalize your experience of our website; To post testimonials. We post testimonials on our Website that may contain personal information, including your first name and first initial of your given name and amount of your most recent reward payment. If you wish to update, or delete your testimonial, please contact us at support@iSurveyWorld.com.com and be sure to include your name, testimonial location, and contact information. Request feedback. We may use your information to request feedback and to contact you about your use of our Website. To enable user-to-user communications. We may use your information in order to enable user-to-user communications with each user's consent. To manage user accounts. We may use your information for the purposes of managing our account and keeping it in working order. To send administrative information to you. We may use your personal information to send you product, service and new feature information and/or information about changes to our terms, conditions, and policies. To protect our Services. We may use your information as part of our efforts to keep our Website safe and secure (for example, for fraud monitoring and prevention). To enforce our terms, conditions and policies for business purposes, to comply with legal and regulatory requirements or in connection with our contract. To respond to legal requests and prevent harm. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond. Fulfill and manage your orders. We may use your information to fulfill and manage your payments, rewards, returns, and participation in earning opportunities initiated through the Website. To deliver and facilitate delivery of services to the user. We may use your information to provide you with the requested service. To respond to user inquiries/offer support to users. We may use your information to respond to your inquiries and solve any potential issues you might have with the use of our Services. To send you marketing and promotional communications. We and/or our third-party marketing partners may use the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences and/or consent. For example, when expressing an interest in obtaining information about us or our Website, subscribing to marketing or otherwise contacting us, we will collect personal information from you. You can opt-out of our marketing emails at any time (see the "WHAT ARE YOUR PRIVACY RIGHTS?" below). Deliver targeted advertising to you. We may use your information to develop and display personalized content and advertising (and work with third parties who do so) tailored to your interests and/or location and to measure its effectiveness. For other business purposes. We may use your information for other business purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Website, products, marketing and your experience. We may use and store this information in aggregated and anonymized form so that it is not associated with individual end users and does not include personal information. We will not use identifiable personal information without your consent. Advertising Disclosure We use Google Ads, Meta Pixel, and similar advertising tools to measure engagement and deliver personalized ads. These tools may use cookies and other technologies to collect or receive information from our site and use that data for ad targeting. Users can manage their preferences or opt out of interest-based advertising by visiting: Google Ads Settings: https://adssettings.google.com About Ads: http://www.aboutads.info/choices Meta Preferences: https://www.facebook.com/adpreferences

We may disclose personal information to: third party service providers for the purpose of enabling them to provide their services, including (without limitation) IT service providers, data storage, hosting and server providers, ad networks, analytics, error loggers, debt collectors, maintenance or problem-solving providers, marketing or advertising providers, professional advisors and payment systems operators; our employees, contractors and/or related entities; sponsors or promoters of any competition we run; and third parties, including agents or sub-contractors, who assist us in providing information, products, services or direct marketing to you; clients, agencies, exchanges and marketplaces providing us surveys. For Mexican residents, we honor ARCO rights and allow users to access, rectify, cancel, or oppose the use of their personal data by contacting support@isurveyworld.com.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than the period of time in which users have an account with us. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

The personal information we collect is stored and processed in United States, or where we or our partners, affiliates and third-party providers maintain facilities. By providing us with your personal information, you consent to the disclosure to these overseas third parties. We will ensure that any transfer of personal information from countries in the European Economic Area (EEA) to countries outside the EEA will be protected by appropriate safeguards, for example by using standard data protection clauses approved by the European Commission, or the use of binding corporate rules or other legally accepted means. Where we transfer personal information from a non-EEA country to another country, you acknowledge that third parties in other jurisdictions may not be subject to similar data protection laws to the ones in our jurisdiction. There are risks if any such third party engages in any act or practice that would contravene the data privacy laws in our jurisdiction and this might mean that you will not be able to seek redress under our jurisdiction’s privacy laws.

iSurveyWorld collects valuable information which assists in developing new products and services. When you are on a iSurveyWorld site and are asked for personal information, you are sharing that information with iSurveyWorld alone, unless it is specifically stated otherwise. If data is being collected and/or maintained by any company other than iSurveyWorld, you will be notified prior to the time of the data collection or transfer. If you do not want your data to be shared, you can choose not to allow the transfer by not using that particular service. Promotions that run on Isurveyworld may be sponsored by companies other than iSurveyWorld or may be co-sponsored by iSurveyWorld and another company. Some or all data collected during a promotion may be shared with the sponsor. If data will be shared, you will be notified prior to the time of data collection or transfer. You can decide not to participate in the promotion if you do not want your data to be shared. Any Sensitive Information (i.e. personal information specifying medical or health conditions, racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership or information specifying the sex life of the individual) will be treated with additional care. If iSurveyWorld intends to disclose such information to a third party or use it for a different purpose than originally collected, then you will be expressly asked permission prior to any such disclosure. Please be aware that iSurveyWorld advertisers or websites that have links on our site may collect personally identifiable information about you. The information practices of those websites linked to iSurveyWorld are not covered by this privacy statement.

We may set and access cookies on your computer. A cookie is a small data file that a Web site may send to your browser and which may then be stored on your system. We use both session cookies and persistent cookies. For the session cookie, once you close the browser, the cookie terminates. A persistent cookie is a small text file stored on your hard drive for an extended period of time. Persistent cookies can be removed from your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Website. To opt-out of interest-based advertising by advertisers on our Website visit http://www.aboutads.info/choices/.by following Internet browser help file directions. We use cookie and web beacon technology to track which pages on our site our visitors view and which Web browsers our visitors use. Cookies help us track your responses to our market research surveys, to record statistics behind special offers, however, we will never share such personally identifiable information with third parties except as set forth below under “Sharing.” Most web browsers automatically accept cookies, but you can usually configure your browser to prevent this. To opt-out of certain cookies and for more information, please visit http://optout.networkadvertising.org and/or http://www.networkadvertising.org/managing/opt_out.asp. Not accepting or opting out of our cookies may make certain features on our site and Features and our Services unavailable to you.

You may edit your iSurveyWorld Account Information and your public iSurveyWorld Profile at any time by using your iSurveyWorld ID and password. Your iSurveyWorld account can be deleted or deactivated. When you leave the Panel, are removed, or the Panel is closed, we will delete all your contact details, together with any other information that could be used to identify you, keeping only anonymous responses to surveys that you participated in.

Your iSurveyWorld Account Information and iSurveyWorld Profile are password-protected so that you and only you have access to this personal information. We recommend that you do not divulge your password to anyone. iSurveyWorld will never ask you for your password in an unsolicited phone call or in an unsolicited email. Also remember to sign out of your iSurveyWorld account and close your browser window when you have finished your work. This is to ensure that others cannot access your personal information and correspondence if you share a computer with someone else or are using a computer in a public place like a library or Internet cafe. We encrypt all your personal information transmission using secure socket layer technology (SSL). Access to this information is limited to only the employees who need it in order to perform their job function (e.g. Customer Service Representatives). Whenever iSurveyWorld handles personal information as described above, regardless of where this occurs, iSurveyWorld takes steps to ensure that your information is treated securely and in accordance with the relevant Terms of Service and this Privacy Policy. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, iSurveyWorld cannot ensure or warrant the security of any information you transmit to us or from our online products or services, and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems. Opt-out of email communications: You may opt-out of email communications by clicking the unsubscribe link in any email you receive from us. Please contact support@isurveyworld.com for further instructions about deleting or deactivating your iSurveyWorld account.

If you are located in California, Virginia, Connecticut, Colorado and Utah, please be advised of the following required by the California Consumer Privacy Act. Under the CCPA, you have a right to request information about the collection, use, and disclosure of your information over the last 12 month period. Request for Deletion: You can request that we erase some or all of your Personal data from our systems barring any exceptions such as transactional data, security purposes as well as to debug and repair errors. Request for Access: You can request more information about the Personal Data we hold about you and request a copy of such Personal Data from the last 12 month period. We will then share the categories of personal information collected as well as the purposes for collecting, using, or selling the information. We will then share the categories of collected information and disclosed information for business purposes. We will then share the example categories in which we share personal information with third parties For more information, please see below. In order to make a request, you can email us at support@isurveyworld.com. We will verify your request using the information associated with your account, including email address. Government identification may be required. Consumers can also designate an authorized agent to exercise these rights on their behalf. You may request this information twice per 12-month period. You will not be discriminated against for opting into any of your rights under the CCPA.

On September 18, 2020, the Lei Geral de Proteção de Dados Pessoais (LGPD) came into effect for Brazilian residents. In addition to the rights outlined in our Privacy Policy, as a user located in Brazil, you may be able to exercise the following rights with respect to the personal information that we have collected, subject to certain limitations: The right to confirmation of the existence of the processing. You have the right to ask that we confirm whether we process your personal data. The right to access the data. You have the right to access the personal data we hold about you and certain information about how we use it and who we share it with, including information about any public and private entities we have shared your personal data with. The right to correct incomplete, inaccurate, or out-of-date data. If you want to correct or revise any of the data we retain on you, you may do so by accessing your account and the information contained within it or contacting our team. The right to anonymize, block or delete unnecessary or excessive data or data that is not being processed in compliance with the LGPD. Please note that, depending on the request, this may result in a suspension or discontinuation of certain services and may be governed by legal and/or contractual retention guidelines. The right to the portability of data to another service or product provider, by means of an express request. We provide you with the ability to move any of your account data to a third party, at any time. The right to delete personal data processed with the consent of the data subject. You have a right to request the permanent deletion of your data, subject to certain exceptions. However, please note that exercising this right may result in a suspension or discontinuation of services and may also be governed by legal and/or contractual retention guidelines. The right to information about the possibility of not giving consent and about the consequences of the refusal. You have the right to ask us to provide information about the possibility of not giving consent for the processing of your personal data and the consequences of such refusal.

Please keep in mind that whenever you voluntarily disclose personal information online - for example on message boards, through email, or in chat areas - that information can be collected and used by others. In short, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return. Ultimately, you are solely responsible for maintaining the secrecy of your passwords and/or any account information. Please be careful and responsible whenever you're online. Additional information Questions regarding this statement should be directed to support@isurveyworld.com